Dropbox 102: Security Steps
A long time ago, in a life far away—November 2012—I wrote a Dropbox 101 post for Attorney at Work. Commenter Jeffrey Brandt suggested a “Dropbox 102″ version to address security issues when sharing...
View ArticleWhere Are You?
I read an article online the other day and liked it so much that I wanted to compliment the lawyer who wrote it on a great job. While the article was posted on a law firm’s website, the author wasn’t...
View ArticleStand Out from the Crowd
One of my clients met recently with a senior lender of a bank to explore potential referral opportunities. The lender said to the lawyer, in essence, “We do everything our competitors do but we have...
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The Enterprising Lawyer: Lynda Hinkle
Who are these “enterprising lawyers”? They’re easy to spot. Just look for the more engaged and happier lawyers. Deeply invested in the power of the work they do for their clients, they have ample...
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Mobile-Ready Marketing for Lawyers
What do marketers mean when they say things like “mobile ready” or “mobile is the first screen”? And is this something that’s really going to help you get more clients? Avvo’s Sachin Bhatia is speaking...
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Word of Mouth, Ratings and Reviews
Your clients have been talking about you since well before Al … I mean Sir Tim … brought us the global tubes. But the Internet continues to change the way those conversations spread. A recent video...
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How Can You Keep the Best People?
Question: Turnover is a constant problem at our firm. Professional staff, paralegals—even associates—leave for neighboring firms, no matter how much money is thrown at them to stay. The latest was the...
View ArticleBYOD: What’s Your Policy?
By now most everyone is familiar with the “Bring Your Own Device,” or BYOD, trend—meaning the proliferation of lawyer- and staff-owned personal mobile devices used for firm business. But apart from...
View ArticleCompensation: Something’s Not Right Here
It was a 40-timekeeper firm with four name partners. For years, one senior partner had been giving his top clients massive volume discounts on top of rate discounts, and then staffing his matters with...
View ArticleFive Ways to Improve Client Communication
A shocking number of ethics complaints stem from a very simple problem: lawyers not communicating with their clients. Clients pay for our time and effort, and they deserve to hear from us. Plus, our...
View ArticleCue the Zombie Lawyers
I sat in court recently listening as the plaintiff’s monotonous lawyer droned on about trivial irrelevancies. I watched the judge pretend to pay attention while most likely checking his Twitter feed....
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Partnership: It’s Not Just Lawyering Anymore
Law firm professional development director and lawyer Marian Lee has written a wise new book with the advice so many lawyers hunger for—how to thrive in the law firm world. Building Your Ladder: An...
View ArticleWhat’s New in Legal Technology, ABA Techshow 2013
ABA TECHSHOW 2013 starts this week in Chicago, April 4-6, so for this “Product Beat” we have a preview of some wares being demonstrated in the exhibition hall—including highlights from announcements...
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Automate Your Productivity with IFTTT and Evernote
Studying for the LSAT, more years ago than I care to count, I recall learning about “if this, then that” statements. These were questions geared toward testing our understanding of logical concepts and...
View ArticleClosing In on New Clients
When you finish up a big case or put the final signatures on a long-time-closing contract, things can get slow around your office. You might begin feeling a little panicky. It’s dangerously easy at...
View ArticleIs Your Staff Putting You at Risk?
Staff members do a tremendous amount of work for your firm, and they interact directly with clients in numerous ways. And by the way, Model Rule 5.3: Responsibilities Regarding Nonlawyer Assistants is...
View ArticleSeven Alternatives to Composing Email from Scratch
I’m lazy, and that’s a trait I try to take advantage of whenever possible. How? By relying on every software automation function available to me. If the software will do my work, I’m darned well going...
View ArticleIs This a Kindergarten or a University?
Last month, I had the pleasure of attending the South by Southwest Interactive Track in Austin, Texas. This conference focuses on business and social media. I came away from the week with my head...
View ArticleTake Three from ABA TECHSHOW
ABA TECHSHOW 2013 was an exhilarating three days of legal technology education and festivities—60+ sessions (including a knockout keynote from David Pogue), 100+ exhibitors, LexThink and, of course,...
View Article999 Things Lawyers Should Know About Marketing
Just kidding with the 999—though we could easily report on hundreds of ideas exchanged at the Legal Marketing Association Annual Conference this week in Las Vegas. More than 1,300 legal marketing...
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