Always Leave Them Wanting More
There’s an old show business axiom that you always want to leave the audience hungry for more. Yes, you may rightfully see your law practice as more business than vaudeville. But you also want clients...
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Power Up the Free Google Calendar
Google Calendar, available with a free Google account and also bundled with the fee-based Google Apps productivity suite, is an interesting product. While it is not exactly revolutionary in the way it...
View ArticleGary Vaynerchuk: Find Your Social Media “Right Hook”
Last week, I had the absolute pleasure of speaking with social media entrepreneur and best-selling author Gary Vaynerchuk. If you haven’t read his book, The Thank You Economy, go read it. It’s...
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Aren’t Websites a Thing of the Past?
Question: I say that law firm websites are a thing of the past. They are nothing more than brochures. I’m trying to convince my partners we should replace our website with a blog. What do you think?...
View ArticleWays to Tell Clients You Care
We don’t want to get all mushy on you. But it is Valentine’s Day. So what better day to get to the heart of that most rewarding, frustrating and remarkable relationship—the one you have with your...
View ArticleConference-Palooza: They Didn’t Teach This Stuff in Law School
It’s that time of year—conference season! So for this week’s Friday Five, we’re checking out the “coming events” that promise to put a polish on your practice management know-how. There are so many...
View ArticleTips for Handling Client Funds
Trust account problems are one of the top reasons lawyers are disciplined in the U.S. Certainly there are attorneys whose trust accounting activities are egregious—even criminal. But this doesn’t...
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Keeping an EagleEye on Typos
If your practice involves large deals and larger documents, then you know the drafting havoc that word processing can create. Clearly, we save time when we start with legacy documents, copy and paste...
View ArticleFinding a Cure for the Client Experience
Many clients behave like their lawyers are doctors. They only visit us when they face serious problems that require an expensive and time-consuming fix. They are unhappy when they walk in, mad that...
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Why Your Blog Sucks
“Why Your Blog Sucks and What to Do About It” is Sam Glover’s topic at the upcoming Lawyernomics 2013 conference. We talked with Sam last week to get a preview, and to learn a bit more about how wrong...
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Three Ingenious Tools to Capture Ideas with Evernote
In my previous post, I talked about the importance of capturing your sparks of genius in one centralized repository so you can organize, review and then act on them. Now let’s look at three...
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The Lonely Side of Solo Practice
Working for yourself is awesome. Working by yourself is awesome, too. You get to set your own hours, you can wear whatever you want—and you get to run your business your way. But no one warns you when...
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Are We Making Money?
Is this client profitable? How do you really know? Profitability has for too long been measured based solely on metrics like hours worked, revenue and realization. Although those metrics are components...
View ArticleDocument Assembly for Real Lawyers
You’ve heard it from just about anywhere technology advice gets spread: Document assembly systems save time, boost productivity, reduce errors—and all while helping to eliminate reinventing the wheel...
View ArticleA Woman’s Place is … Everywhere
It’s International Women’s Day today. And, while it’s true that the annual celebration has its roots in the 1908 American Socialist Party’s National Women’s Day, the event has grown far beyond its...
View ArticleTips for the Young Traveling Lawyer
Initially, it was just awkward. This stranger’s butt was inches from my face. Undulating. Back and forth. I could hear the loose change in his front pocket clanking against itself. He was a large man,...
View ArticleLitigating With Your iPad … on a Desert Island
At a recent seminar on using the iPad in law practice, I was asked: “If you were trying a lawsuit on a desert island and could only take three apps with you, what apps would you take?” Interesting...
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Bag ’Em and Tag ’Em: The Hashtagger’s Guide to the Galaxy
After much shameless begging, unopened gift bottles of wine and several used game certificates for Dave and Buster’s, I have finally succumbed to writing a monthly column for Attorney at Work, which...
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Is Moving a Marketing Opportunity?
Question: We’re moving to new offices in a couple of months. Some say this is a “marketing opportunity.” I say it’s just important to let people know our new address and contact information, but we...
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What You Need to Know About LinkedIn Endorsements
LinkedIn continues to be the favorite social networking entry point for lawyers, law firms, legal marketers and other legal professionals. It is the safe, honorable, professional business networking...
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